Reduce user disruption and increase efficiency, with our proactive device monitoring to help you manage and optimise your Canon print and scan devices.
Daily printer management can be time-consuming, disruptive and inconvenient for users, as well as putting a heavy burden on your IT team. Canon’s Device Management Service complements your standard service agreement, to make monitoring and managing your Canon devices simpler and more efficient.
What we offer
Proactive monitoring
Reduce your workload by relying on Canon to monitor toner levels, error alerts and meter reads, including automated replenishment of consumables.
System updates
Stay up to date with remote system updates and application updates, including access to new device functionality from platform updates.
Professional support
Ensure smooth operation at all times, thanks to professional support for your device, including access to our self-service portal and remote support.
Capabilities
Expert service
Our support team are fully trained to ensure high efficiency from your Canon devices.
Professional approach
Receive a complete end-to-end service to maintain and support your devices effectively.
Proven service tools
Our staff use tried and tested tools to ensure your devices consistently deliver high performance.
Benefits
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Increased visibility
Gain insight into printing behaviour through quarterly usage reports.
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Improved performance
Ensure efficiency and security via remote firmware/application updates.
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Lighten IT burden
Reduce downtime with automated meter reading and consumables management.
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